Hostgator has been in the shared and reseller webhosting industry for the last 10 years while Justhost has been in the industry just a couple of years. However, Chris Phillips, the owner of Justhost, has been in the industry for long and knows all the nitty gritties in webhosting. The two webhosting services are renowned and offer great services. However, they differ in features, pricing and reliability. Which is the best among the two?
Both services are rich in features. They offer the basic shared hosting features including unrestricted disk storage, unrestricted monthly data transfer, unrestricted email accounts, a plethora of programming languages including PHP 5, Ruby on Rails, Perl and Python among others and MySQL databases. However, their hosting plans are different in many aspects. One advantage of Hostgator over Justhost is that they offer a variety of hosting plans to ensure all their customers find their place. Hostgator does not offer a free domain but substitutes this by having a high number of programming languages options. They also have the best site-builders including WordPress, Magenta and Joomla among others. Justhost also offers a number of site-builders. Both the services offer SSH and shared SSL.
Hostgator offers 45 days money back guarantee for all its plans while Justhost offers anytime money back guarantee. Both have discounts and coupons in many third party sites. Justhost being a newcomer in the webhosting industry, we are not sure of how long their lifetime money back guarantee and 67% discount will last. Hostgator has been consistent on their discounts and their coupons work creating trust with the customers.
Hostgator’s data centers are manned by a team of technicians 24/7 to ensure any technical hitch is attended to before it affects your website. Their power backup generators are checked every week to ensure they are in good condition. Their uptime has been consistent for the last couple of years; 99.99%. They also partner with other third party companies who cater for their primary data centers and network details all in a bid to improve their reliability.
Just host on the other hand runs their data centers and their servers are dual quad processor. The UPS generators ensure there are no interruptions that may lead to loss of visitors on your site. The data centers are manned by technicians to detect problems before they reach you. However, Hostgator beats them slightly on uptime; Justhost’s uptime is 99.96%.
For both sites, the loading speed is great. In average, Hostgator loads at 338ms while Justhost loads at 366ms. Hostgator thus beats Justhost in speed by a whole 8%.
The technical support teams for the two services are experienced. They both offer live chat, email and toll free support. The response time is averagely 2 minutes for each. However, Hostgator beats Justhost in forums and knowledge-bases. They have more video tutorials, articles and the get-started guide. Their FAQ page is also more detailed.
Generally, Hostgator is more popular than Justhost. With more than 2 million hosted sites, they have continued winning the trust of webmasters. Justhost on the other hand is coming up real fast. Though newbies may be confused on the topic of Hostgator vs Justhost, Hostgator remains on top and the best choice in terms of reliability, features and hosting plans.